Elias Peck
Cadet
- Joined
- May 19, 2024
I just wanted to post a reminder for anyone that is looking for reenacting gear to avoid N.J.Sekela AT ALL COSTS!!!
On November 7, 2019, I ordered a Type II Federal Forage Cap from NJ Sekela, costing $99.99 (not including shipping). Despite being charged immediately, I received no word on the order for almost a year and a half until I asked for an update on April 22, 2021. I received no response to my email.
On January 15, 2022, I sent an email asking for my order to be canceled. I received a reply from a woman named Lisa, stating "Why don't you hang tight...we are working on ones, with a new tannery. The leather is due any day now. It has been a nightmare on both sides, with shut downs and delays. We are excited to have these pieces coming together. I can guarantee that you will be very happy with it."
I replied: "Thank you for the response. My address has charged since I made the order in 2019, and it will change again in April of this year. My current address is:_______ Please update this address for my order. If I do not receive the item by April, I will need to cancel my order, since I do not know what my next address will be." Again, I received no response.
On April 6, 2022, I sent an email stating: "Hello, I would like to cancel this order, since it has been two and a half years since I ordered it, and my address has changed. Thank you!"
Lisa responded: "No, this is almost completed and due to ship on Saturday."
I responded: "Please update my delivery address, as it has changed since I made the order more than two years ago. It is now: If the order does not ship on Saturday, I want to cancel the order." Once again, Lisa did not respond.
On April 9, 2022, I said: "Did the hat ship? If the answer is "No", then I would like to cancel the order and get a refund, please. Thank you." No response.
On April 11, 2022, I said: "Please cancel this order and refund me. Thank you."
On April 12, 2022, I said: "Please cancel this order and refund me."
On April 13, 2022, I said: "Please cancel this order and refund me."
On April 14, 2022, Lisa said: "I have to let Nick answer this directly. I can't make this decision. He will contact you later today. For what it is worth, paypal changed to a new shipping program called "Shipstation" which has no appreciable improvement on what they had before. It costs MORE than the previous one, and, after trying to get this to work for several days, discovered that it is NOT compatible with our computers. We only have one Windows 7 machine, which means that we have to create the labels at home and print them out at the shop. Ebay labels work fine, without any issue whatsoever. I will let Nick get back to you on the other issue, but I wanted to appraise you of what is going on."
Despite Lisa telling me that Nick would contact me THAT DAY, I never heard from him.
On June 29, 2022, I said: "I'm once again asking you to cancel my order. Please cancel my order and refund my money immediately. I feel that there has been plenty of time for you to do so."
On July 1, 2022, I said: "Please cancel my order and refund my money immediately."
On August 18, 2023, (yes, over a year since my last email) I said "Am I ever actually going to receive a refund? Its been almost four years since I payed for the hat."
On August 19, 2023, I was FINALLY refunded for the hat.
On November 7, 2019, I ordered a Type II Federal Forage Cap from NJ Sekela, costing $99.99 (not including shipping). Despite being charged immediately, I received no word on the order for almost a year and a half until I asked for an update on April 22, 2021. I received no response to my email.
On January 15, 2022, I sent an email asking for my order to be canceled. I received a reply from a woman named Lisa, stating "Why don't you hang tight...we are working on ones, with a new tannery. The leather is due any day now. It has been a nightmare on both sides, with shut downs and delays. We are excited to have these pieces coming together. I can guarantee that you will be very happy with it."
I replied: "Thank you for the response. My address has charged since I made the order in 2019, and it will change again in April of this year. My current address is:_______ Please update this address for my order. If I do not receive the item by April, I will need to cancel my order, since I do not know what my next address will be." Again, I received no response.
On April 6, 2022, I sent an email stating: "Hello, I would like to cancel this order, since it has been two and a half years since I ordered it, and my address has changed. Thank you!"
Lisa responded: "No, this is almost completed and due to ship on Saturday."
I responded: "Please update my delivery address, as it has changed since I made the order more than two years ago. It is now: If the order does not ship on Saturday, I want to cancel the order." Once again, Lisa did not respond.
On April 9, 2022, I said: "Did the hat ship? If the answer is "No", then I would like to cancel the order and get a refund, please. Thank you." No response.
On April 11, 2022, I said: "Please cancel this order and refund me. Thank you."
On April 12, 2022, I said: "Please cancel this order and refund me."
On April 13, 2022, I said: "Please cancel this order and refund me."
On April 14, 2022, Lisa said: "I have to let Nick answer this directly. I can't make this decision. He will contact you later today. For what it is worth, paypal changed to a new shipping program called "Shipstation" which has no appreciable improvement on what they had before. It costs MORE than the previous one, and, after trying to get this to work for several days, discovered that it is NOT compatible with our computers. We only have one Windows 7 machine, which means that we have to create the labels at home and print them out at the shop. Ebay labels work fine, without any issue whatsoever. I will let Nick get back to you on the other issue, but I wanted to appraise you of what is going on."
Despite Lisa telling me that Nick would contact me THAT DAY, I never heard from him.
On June 29, 2022, I said: "I'm once again asking you to cancel my order. Please cancel my order and refund my money immediately. I feel that there has been plenty of time for you to do so."
On July 1, 2022, I said: "Please cancel my order and refund my money immediately."
On August 18, 2023, (yes, over a year since my last email) I said "Am I ever actually going to receive a refund? Its been almost four years since I payed for the hat."
On August 19, 2023, I was FINALLY refunded for the hat.